Client: Lake Technologies
Merseyside based Lake was established in 1993 and has successfully provided comprehensive business driven telecommunications to clients throughout the UK.
Lake has a proven and trusted team of professionals who are focussed on providing the highest standard of customer services and technical support to all their clients. Providing a full range of products and services purposely built with scalability in mind to support the growth of client businesses.
The services provided by Lake include, business telephone systems, low cost calls, line rental, broadband, mobile and Voice over IP Telephony, all of which are fully managed via their own direct billing platform Lake Connections.
THE BRIEF
Sharples Group was asked to provide Lake with a comprehensive document management solution to help maximise the efficiency of the support team.
THE SOLUTION
Sharples provided Lake with a high performance multi functional network printer and copier together with an integrated document management package for all users.
THE RESULTS AND BENEFITS
Lake Sales Director Wayne Lester explained "We now have a single managed point for all network printing with high quality full colour capability making it an essential and cost effective marketing resource. There is no need to have pre-printed literature, simply create, print and use, perfect!"
Since the implementation of TokOpen all of Lake's staff now have a clearly defined and secure way of creating, storing and retrieving all business related documentation and correspondence. Wayne Lester commented "This has had a massive impact on improving productivity and reducing costs across the whole business"
28th April, 2008